custlink(1)

NAME
     custlink - CustomerLink graphical interface

SYNOPSIS
     /usr/sbin/custlink [-config on|off] [-cc cc-list]

DESCRIPTION
     Electronic Services CustomerLink (custlink) application provides a
     desktop interface to the information stored in the Silicon Graphics
     database.  CustomerLink allows a registered user to view, maintain, and
     update information pertaining to themselves and their relationship with
     Silicon Graphics.

Command Lines
     -config on|off
          Starts the application to allow reconfiguration of CustomerLink to
          setup the type of network configuration and the country where the
          application is running.

     -cc  Specifies the email address to CC all emails from CustomerLink that
          is sent to Silicon Graphics.  It is useful if you want to view
          exactly what is sent from your system.  You can also set the
          CustLink*custlinkCC: resource in your .Xdefaults or your
          ~/.custlinkrc file so you do not need to use the command line.
          Example:  CustLink*custlinkCC:  myemail@mycompany.com

UTILITIES
     /usr/custlink/util/getsysinfo
          A utility to get the system serial number and the system model type
          from the local machine or from a remote host given the hostname and
          loginname.

FILES
     ~/.custlinkrc
          Stores the user preferences and caches information when the data
          cannot be sent to the backend

     /usr/custlink/*.ps
          Files used by CustomerLink for printing

     /usr/custlink/*.dat
          Files that have the list of Application Segments, SGI Office
          addresses

     /usr/etc/mps/CustLink.reg
          A file that specifies where the backend server is.  Usually this
          should not be changed

     /usr/etc/mps/CustLink.log
          Any errors are logged here.
     For additional information, consult the on-line help system.

SEE ALSO
     Supportfolio Online http://support.sgi.com/

NOTES
     CustomerLink does not automatically detect internet connection if it was
     previously configured as not having internet connection.  To start
     CustomerLink with a new internet connection, run custlink with the config
     option as described above.

     Please note: the Electronic Services tools use the Internet to transmit
     information between your site and Silicon Graphics.  THE INTERNET IS A
     PUBLIC USE EXCHANGE AND NOT A SECURE COMMUNICATIONS MECHANISM. For this
     reason, please do not send information that is confidential to your
     company or your business partners (including passwords, usernames,
     hostnames, product   plans,   customer data or the like) when you use the
     Electronic Services tools.

     Silicon Graphics, Inc. disclaims all respresentations and warranties
     regarding the confidentiality and/or the security of data exchanged with
     the Electronic Services tools.